LM AI ADVISORY
Privacy
Last updated: 29 October 2026
Who is responsible for your data?
ZTM Consulting, operating under the LM AI Advisory brand, is the data controller for enquiries received and for processing necessary to operate this website. Its registered office is at 7 rue de la Sablière, 92400 Courbevoie, France; its registration is 889 463 717 RCS Nanterre.
For any question about your data, contact Théodule Zeraga, Managing director (gérant), at contact@lmaiadvisory.com or by post at this address.
What the form does
The form lets you send us your name, email address, organisation if provided, selected topic and message. Fields marked with an asterisk are required to send the enquiry; the organisation field is optional. You can also contact us directly by email or phone.
When you click “Send enquiry”, the information passes through the website’s server and a Google Apps Script relay, which emails it to ZTM Consulting’s professional Google Workspace mailbox. Your enquiry is sent from the website without opening your email app.
The content of your enquiry is not saved in a website database. Our code does not keep a copy in its logs. Technical references and statuses are used to limit abuse and prevent duplicate submissions; their operation is explained below. Your browser may apply its own input or retention features.
When you write to us
We process the information you choose to share: your name, the email address entered in the form or used to write to us, organisation, any other contact details, topic, enquiry content and subsequent correspondence. Without contact details or sufficient information, we may be unable to respond.
This data is used to understand your needs, respond to you and prepare a possible discussion or proposal. Handling business enquiries is based on our legitimate interest in responding to requests addressed to our business. When an individual requests a service for themselves, preparing a proposal may fall within steps taken at their request before entering into a contract.
Please limit your message to information useful for an initial exchange, without sensitive data or confidential documents.
Who can access enquiries?
Within ZTM Consulting, only Théodule Zeraga accesses received enquiries and manages appointments. Technical providers needed for hosting, message delivery and appointment booking process the data needed for their services, within the scope of their functions.
The website uses OpenAI’s ChatGPT Sites hosting and Google Apps Script and Google Workspace services to transmit enquiries. The address contact@lmaiadvisory.com is an alias for ZTM Consulting’s professional Google Workspace mailbox. Google Calendar and Google Meet are used to organise booked conversations.
The processing commitments and transfer safeguards applicable to Google Workspace services are described in Google’s Data Processing Addendum. Processing may take place outside the European Economic Area. Information about website hosting is also provided in the “Hosting and international transfers” section below.
No CRM, newsletter service or analytics tool is currently used for this website. Sending an enquiry or making a booking does not subscribe you to a newsletter. We do not carry out automated decision-making or profiling based on these enquiries.
When you book a conversation
The booking button opens a Google Calendar page. The website does not load an embedded calendar before you click. The Google page collects the information needed for the booking, including your first name, last name, email address and selected time, as well as any details you choose to add.
This information is used to organise the conversation, send you appointment details and handle changes or cancellations. This processing is based on our legitimate interest in organising requested business conversations. Google also processes the data needed to operate its services when you use the booking page or Google Meet.
How long is data retained?
For enquiries that do not lead to an engagement, the retention period is 12 months after the last exchange. This rule covers emails and appointment information retained by ZTM Consulting to follow up on the enquiry. At the end of that period, the relevant information is deleted from the mailbox and calendar used by ZTM Consulting.
If an engagement begins, the information necessary to deliver it forms part of the engagement file and is subject to its retention rules, specified in the contractual arrangements. Only information needed to comply with a legal obligation or defend a legal claim may be retained separately for the applicable period.
To prevent duplicates and limit abuse, the sending relay stores a request identifier, a computed content fingerprint, a delivery status and timestamps. These references do not contain the name, email address or message text in plain text. They stop being used for duplicate prevention after 24 hours and are then deleted during periodic cleanup. This technical period is separate from the retention of received emails. Counters also limit the number of requests per minute and per day; they do not contain visitors’ contact details.
Website browsing and cookies
The website’s code does not include advertising or audience analytics tools. Technical browsing data, such as IP addresses, browser or device information and connection logs, may be processed by the hosting provider to deliver, maintain and secure the service. This processing serves our legitimate interest in ensuring the website’s operation and security.
The website’s code does not itself set cookies or use persistent browser storage. Technical mechanisms required for hosting and security may be operated by the hosting provider. Links to third-party websites are simple links: the relevant service’s rules apply when you visit it.
Hosting and international transfers
The website is hosted by OpenAI Ireland Ltd through ChatGPT Sites. Processing of hosted data is governed by the ChatGPT Sites Data Processing Addendum. OpenAI acts as a data processor for this data.
Processing may take place outside the European Economic Area. The agreement provides, as applicable, for a European Commission adequacy decision or standard contractual clauses. You can review these safeguards in the agreement and contact us with any related request. This website does not claim to be hosted exclusively in Europe.
The contractual documentation provides for hosted data to be retained to deliver the service, then returned or deleted at the end of the contract, subject to legal obligations. It does not specify a numerical retention period for this website’s technical logs.
Your rights and how to exercise them
Under the conditions set out in the GDPR, you may request access to your data, its rectification or erasure, or restriction of its processing. You may object to processing based on legitimate interests on grounds relating to your particular situation. The right to data portability applies when its legal conditions are met.
Send your request to contact@lmaiadvisory.com or by post to ZTM Consulting, 7 rue de la Sablière, 92400 Courbevoie, France. Specify the right you wish to exercise and the information needed to locate your correspondence. Proportionate identity verification may be requested where there is reasonable doubt.
You may also lodge a complaint with the French data protection authority, the Commission nationale de l’informatique et des libertés: file a complaint with the CNIL.
Changes to this policy
This page will be updated if the tools, purposes or processing arrangements change. The update date appears at the top of the page. Details of the publisher and hosting provider are set out in the legal notice.